QUESTIONS? CALL US AT 757-622-KROC EXT.64458
Can I provide my own food and beverages?
The Salvation Amy Ray and Joan Kroc Corps Community Center Catering department has a full-service kitchen with a Chef that is able to accommodate your needs. No outside food or beverages are permitted with the exception of a cake or cupcakes. We are also a drug, alcohol, and tobacco free facility. Guest should be informed prior to arrival.
Is there a deposit required?
For events utilizing The Salvation Army Ray and Joan Kroc Corps Community Center, a 25% down payment will be required at the time of booking your event. The final balance will be due seven (7) days prior to your event along with guaranteed final guest count, room setup, menu, A/V and itinerary.
How far in advance do I need to book an event?
Two weeks’ notice is required to book an event and guarantee food.
Are decorations allowed in the room(s)?
Decorations must be free-standing. No open flames are allowed, with the exception of birthday candles on cakes in the celebration room. Votive candles must be enclosed in votive holders. All other candles must be in globes or a container where the flame is at least 1” below the rim. No helium balloons are allowed inside the building. Glitter, confetti, silly-string, garland are not to be used. Decorations may not be taped, pinned, thumbtacked, or in any way adhered to the walls, ceilings, floors, or furnishings. If any prohibited decorations above are being used during your event, a $200.00 cleaning fee will be added to your event.
How much does it cost to plan an event?
Pricing varies based upon room and food selections.
Do you have to be a resident of the City of Norfolk to have an event at The Kroc Center?
No. However, members of The Salvation Army Ray and Joan Kroc Corps Community Center receive a 10% discount on all qualifying rentals and events. Non-profit organizations receive 5% discount on all qualifying rentals and events.
Can I play music or have a DJ?
The use of any audio/visual equipment owned by The Salvation Army Ray and Joan Kroc Corps Community Center must be agreed upon prior to your event and will be quoted on an individua basis. Only music suitable for public facility will be allowed and its volume is subject to control by The Salvation Army Ray and Joan Kroc Corps Community Center. Music played may not contain suggestive or profane lyrics.
What is the cancellation policy?
Cancellation of room rentals will result in a cancellation fee. In order to cancel or change a room reservation, you MUST notify the Event Coordinator in writing.
Prior to 90 days full refund – $100.00 cancellation fee.
Prior to 7 days 50% refund – $100.00 cancellation fee.
All sales final if cancellation is within 7 days of event.